Recent events have shown many companies that they were not prepared for a DR scenario that kept them out of their building. The COVID-19 pandemic meant that while companies knew they could not continue with everyone crowded into the building, thaty neither did they have a solution on standby to get the phones answered at home.
But pandemics are not the only thing that cause sudden need to move services elsewhere. What if you building has a fire, flood, suffers storm damage or is otherwise made inaccessible?
We have solutions that can be programmed in advance, and when you need to you divert your telephone lines to the disaster number. Staff simply log on from where they are and answer the calls directly in their web browser.
The setup costs are low and the service is kept on standby for a small monthly subscription fee.
Standard Voice DR
- A UK national number to divert to
- Automated Attendant to get callers to the right department
- Queueing of calls waiting to speak to an agent
- Music on Hold
- Automated opening and closing based on your business hours
- Pre-prepared file detailing all login information
- Outbound dialling
Pro Voice DR
- One or more UK national numbers to divert to
- Automated Attendant to get callers to the right department
- Queueing of calls waiting to speak to an agent
- Custom Music on Hold
- Automated opening and closing based on your business hours
- Outbound dialling
- Voicemail for all users
- Voicemail to email
- Ring groups
- Hunt groups
- Custom CLI
- Call Transfer
- User Control Panel
Please Contact Us for your pricing and prepare to protect your business.